Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our سياسة الخصوصية.
Terms and Conditions | GlowHaven
Welcome to GlowHaven — your trusted destination for premium skincare and haircare products. By accessing and using our website glowhaven-eg.com, you agree to be bound by the following terms and conditions. Please read them carefully.
📌 1. About GlowHaven
GlowHaven offers high-quality beauty and personal care products formulated with safe, effective, and skin-friendly ingredients.
We are committed to helping you achieve radiant, healthy-looking skin and hair.
📦 2. Product Information
All product details including descriptions, ingredients, and usage guidelines are provided clearly on each product page.
All items are for external use only. If irritation occurs, discontinue use and consult your dermatologist.
💳 3. Payment Terms
Payments are processed securely through trusted third-party payment gateways.
All transactions are conducted in EGP (Egyptian Pound) unless specified otherwise.
GlowHaven does not collect or store any payment credentials.
🚚 4. Shipping & Delivery
Orders are processed within 1–3 business days. Delivery time may vary depending on your location.
You will receive a confirmation and tracking details as soon as your order is dispatched.
🔁 5. Returns & Refunds
We accept returns and exchanges within 14 days of delivery, provided items are unused, unopened, and in original condition.
Refunds are processed to the original payment method within 7 business days.
Opened or used products cannot be returned due to hygiene reasons.
🔒 6. Privacy Policy
We respect your privacy and are committed to keeping your information safe.
Customer data is only used to process orders and enhance your shopping experience.
Read our full Privacy Policy here.
⚖️ 7. Disclaimer of Liability
GlowHaven is not liable for allergic reactions or misuse of products. Please follow the instructions on the label and do a patch test before full use.
🔄 8. Updates to Terms
These terms may be revised at any time without notice. Continued use of our website implies your acceptance of the most recent version.
📬 9. Contact Us
For support or inquiries, please contact us:
📧 info@glowhaven-eg.com
📞 We are always available to assist you.
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