{"id":16369,"date":"2026-02-02T00:09:25","date_gmt":"2026-02-02T00:09:25","guid":{"rendered":"https:\/\/darkslategrey-tiger-944497.hostingersite.com\/?page_id=16369"},"modified":"2026-02-02T00:09:25","modified_gmt":"2026-02-02T00:09:25","slug":"%d8%ae%d8%af%d9%85%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1","status":"publish","type":"page","link":"https:\/\/glowhaven-eg.com\/en\/%d8%ae%d8%af%d9%85%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1\/","title":{"rendered":"Customer service"},"content":{"rendered":"<header class=\"entry-header\">\r\n<p data-start=\"39\" data-end=\"151\">We're here for you - always \ud83d\udcac<br data-start=\"85\" data-end=\"88\" \/>in <strong data-start=\"91\" data-end=\"104\">GlowHaven<\/strong>Your satisfaction isn't just a priority - it's part of our promise to you.<\/p>\r\n<p data-start=\"153\" data-end=\"273\">Whether you have a question, a query, or want to share your experience, our dedicated customer service team is ready to support you in a friendly, clear and fast manner.<\/p>\r\n<p data-start=\"275\" data-end=\"401\">\ud83d\udd0d <strong data-start=\"278\" data-end=\"297\">Frequently asked questions<\/strong><br data-start=\"297\" data-end=\"300\" \/>Before contacting us, we recommend that you familiarize yourself with our <strong data-start=\"342\" data-end=\"362\">Shipping and return<\/strong> - You might find the answer you're looking for there.<\/p>\r\n<p data-start=\"403\" data-end=\"565\">\ud83d\udcde <strong data-start=\"406\" data-end=\"426\">How to contact us<\/strong><br data-start=\"426\" data-end=\"429\" \/>\ud83d\udce7 Email: <strong data-start=\"451\" data-end=\"476\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"453\" data-end=\"474\">info@glowhaven-eg.com<\/a><\/strong><br data-start=\"476\" data-end=\"479\" \/>\ud83d\udd52 Support hours: from <strong data-start=\"498\" data-end=\"518\">Sunday through Thursday<\/strong>from <strong data-start=\"523\" data-end=\"548\">10 a.m. to 6 p.m.<\/strong> (Cairo time)<\/p>\r\n<p data-start=\"567\" data-end=\"637\">All inquiries are usually answered within <strong data-start=\"611\" data-end=\"622\">24 hours<\/strong> on working days.<\/p>\r\n<p data-start=\"639\" data-end=\"798\">\ud83d\udc96 <strong data-start=\"642\" data-end=\"663\">Because you deserve the best<\/strong><br data-start=\"663\" data-end=\"666\" \/>GlowHaven was founded on love, trust, and transparency - and that includes the way we serve you. From product support to post-purchase, we're by your side every step of the way.<\/p>\r\n<p data-start=\"800\" data-end=\"837\" data-is-last-node=\"\" data-is-only-node=\"\">Thank you for being a part of the GlowHaven story \ud83c\udf1f<\/p>\r\n<\/header>","protected":false},"excerpt":{"rendered":"<p>\u0646\u062d\u0646 \u0647\u0646\u0627 \u0645\u0646 \u0623\u062c\u0644\u0643 \u2014 \u062f\u0627\u0626\u0645\u064b\u0627 \ud83d\udcac\u0641\u064a GlowHaven\u060c \u0631\u0636\u0627\u0643 \u0644\u064a\u0633 \u0645\u062c\u0631\u062f \u0623\u0648\u0644\u0648\u064a\u0629 \u2014 \u0628\u0644 \u0647\u0648 \u062c\u0632\u0621 \u0645\u0646 \u0648\u0639\u062f\u0646\u0627 \u0644\u0643. \u0633\u0648\u0627\u0621<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16369","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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